Claire Quigley Claire Quigley

From Friction to Flow: How Leaders Can Prepare Teams for the Future of Work in Technology

From Friction to Flow: How Leaders Can Prepare Teams for the Future of Work in Technology explores how tech leaders can navigate the rapid pace of digital transformation by focusing not just on the tools, but on the people behind them. With technologies like AI, IoT, and blockchain reshaping how we work, the article offers practical strategies to clear the friction and empower teams to thrive—from building cross-functional collaboration and cutting bureaucracy to modelling transparent leadership and recognising early warning signals. This is your guide to leading with clarity, purpose, and agility in a future that’s already unfolding.

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Claire Quigley Claire Quigley

Reimagining Technology Adoption: What If We Expected It to Be Easy?

What if the biggest barrier to tech adoption isn’t the tech—but our mindset? In this thought-provoking piece, we explore how shifting our expectations from friction to flow can transform the way teams approach digital change. From collaborative innovation to emotionally intelligent leadership, this article unpacks how ease, empathy, and empowerment can drive real results in technology transformation. Featuring insights from Starbucks, Microsoft, and beyond, it’s a call to reframe tech change as something intuitive—and even enjoyable.

Because when we expect adoption to be easy, we just might design it that way.

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